A few details,
before you book.

Choose a service, select an available time, and tell us about the job. Your request is reviewed before it is confirmed. You can also call, text, or email if you want to ask a question first.

No. Look for your appointment confirmation before making the trip. We review the work and quote with you, then approve the appointment. The confirmation includes the time and location.

Detail Freak is based in Huntley, Illinois, and works by appointment only. Available times are shown on the booking page in your selected time zone. The service location is included with your confirmed appointment; please don't arrive without confirmation.

Pricing is by quote. Your PC or vehicle, its condition, and the requested work determine the price. Booking a time does not set the service price. No payment is collected through the booking page.

Use the reschedule or cancellation link in your booking email. If you cannot find it, contact us with your name and appointment time. Please give as much notice as you can. Removing the event from your personal calendar alone does not cancel the booking.

Yes. After approval, your confirmation includes the appointment details and a calendar invitation or an option to add it to your calendar. Depending on your calendar settings, you may need to accept the invitation.

The 15 minutes is your drop-off and discussion window. Diagnosis, repair, cleaning, or upgrades are separate work. We will discuss the scope, quote, and expected turnaround after learning what your PC needs.

Desktop PC troubleshooting, Windows issues, cleaning and maintenance, and hardware installation or upgrades. Describe the symptoms or the upgrade you have in mind. If you have a laptop or a different type of device, contact us first to check whether the work is a fit.

Include your PC model or known parts, what is happening, when it started, and any recent changes. Confirm what cables, accessories, or components to bring before drop-off. Do not put passwords or sensitive files in a booking request.

Yes. Back up important files before bringing your computer in whenever possible. Tell us before service if you cannot make a backup or there are files you are concerned about. A service appointment is not a backup service.

The booking calendar reserves two hours for headlight restoration and four hours for auto detailing. Those are planning windows. Condition and the agreed work can affect the time needed, so we will confirm the arrangements before service.

Yes, both. Tell us whether you need interior work, exterior work, or both, along with your vehicle year, make, model, and the areas that need attention. The quote and included work are agreed for your vehicle.

Yes. Text or email photos if they would help explain your vehicle's condition or the work you want. The booking form asks for a written description; you can send photos separately with your name so we can match them to your request.

Winter availability may be limited by weather and working conditions. Request a time or contact us to check. If conditions affect an appointment, we will get in touch about the next step.

The right approach depends on the condition of the lenses. Describe the issue and send photos before your appointment so we can discuss whether restoration is suitable and what to expect. A restoration appointment is not a promise of a like-new result.